eBid@liveauction - FAQ
What is eBid@liveauction?
eBid @ Live Auction is a new application allowing remote buyers to gain access to selected live sales, direct from their office or home computer using the internet.
How will eBid@liveauction benefit me?
This convenient, state-of-the art system is free to use and allows bidders to take part in a variety of sales without having to attend in person.
How do I register for eBid@liveauction?
Just visit our eBid registration page and follow the simple on-screen instructions to obtain a business account number and credit limit. On completion of registration, email confirmation will be sent out. We recommend that you register at least 48 hours before the sale at which you wish to bid.
What happens next?
Upon completion of registration, you will be able to download the eBid@liveauction software to your PC. This will allow you to be a bidder at a live sale, using an internet connection. You will also be able to view catalogue(and pictures where available) and make pre-bids.
What hardware do I need?
All you need to access eBid@liveauction is a computer (minimum specification Windows 2000 or Windows XP) with a modem connection to the internet (minimum 56k) using your existing internet provider, and an email account.
What is a pre-bid?
A pre-bid allows you to make a bid prior to the start of the sale. Simply select the lot you have an interest in and enter your pre-bid price. If it is a multiple lot, you will be asked to enter the quantity you require. Place your bid by selecting OK.
How do I follow a live auction?
During the auction, on-screen information will display the current lot and bid, as well as showing whether the current bid has been taken from the ring or online, however there are no pictures of the live sale.
What happens after I buy using eBid@liveauction?
• The user-friendly format of the software will indicate clearly when you
have placed the successful bid. An email will be sent out on completion of the sale confirming which
lots you have bought.
• If you are successful in buying, you will be invoiced on completion of the auction.
Payment should be made by cheque or bank transfer to ANM Group Ltd. Please note that payment
will be required in advance of any movement of goods.
At which sales will I be able to use eBid @ Live Auction?
All eBid@liveauction sales will be publicised on our website www.goanm.co.uk, as well as being advertised in the press.
Join the eBid@liveauction revolution now, safe in the knowledge that every transaction is backed by the financial strength of one of the most respected names in UK auctioneering – the ANM Group Ltd.
For help and further information please visit out ebid@liveauction help page, or call eBid@liveauction administrator Alan Donald on (01467) 623753.